WHAT IS LOAN OFFICER INSIGHTS?
Loan Officer Insights began in February 2002 as a training tool for the loan officers of CTX Mortgage. Every day there was a short article that related to the origination of mortgage loans on the intra company web site. The objective of Loan Officer Insights was to educate, enlighten and entertain the thousands of employees of CTX Mortgage. The articles cover topics from A-Z so that the reader never knows what to expect.
Most amazing is the fact that Loan Officer Insights enjoyed almost 100% readership among employees and was used and reused in sales meetings, seminars, and training sessions. The best compliment of all is the hundreds who have expressed that they looked forward to reading Loan Officer Insights every morning to start their day on the right foot.
Dave King, the creator and author of Loan Officer Insights, is a 30-year veteran of the mortgage business who was with CTX Mortgage from 1991-2007. He has closed in excess of $1 billion in first mortgage loans throughout his career and has been training other Loan Officers since 1994.
Among other things, Loan Officer Insights has explored the following topics…
Abundance, accounting, advertising, alcohol, amortization, anger management, APR, arbitrage, AU, builders, capital markets, caffeine, cell phones, closing, collection agencies, compliance, condominiums, communications, contact management, credit, events, customer service, decision making, email , empathy, essential skills, etiquette, FHA, FICO, FOOL, forecasting, generosity, goals, gratitude, Greenspan, HELOCs, hierarchy of credit, honesty, human nature, identity theft, info net, information systems, insurance, integrity, internet, investments, IRA, IRS, kaizen, kindness, listening, losing with dignity, margin, marketing, Media Center, mission statements, mortgage bond market, motivation, opportunity, optimism, origination, persuasion, PMI, Privacy Act, processor relations, products, professionalism, Proverbs, quality control, quotes, refinances, relationship, reporting, RESPA, reticular activator, Realtors, referral generation, rubber husbands, sales, safety, scripts, shoppers, smiling, statistics, strategy, success, systems, time management, tracking, underwriting, VA, voice mail, words, yield curve and much more!
TESTIMONIALS
“You have put together an excellent training tool which dares to go where no other has before. Your ability to be candid, and yet allow dignity to remain is a gift. Keep up the good work! We love it!”
“I feel you are a success in that you are making lives breathe easier-thank you.”
“I have a processor that is making the leap to LO and I’m using your column for training, thanks!”
“I read and print your articles every day. We are using them in our sales and staff meetings and I am even sharing them with a networking group I belong to. Thanks for taking the time, the energy and sharing the wealth.”
“Thank you for taking the time to do this. My Loan Officers and Processors think it is really good stuff. I have even used some of the comments with my Realtors. Please don’t stop! It is refreshing to come in each morning and read your comments. Starts my day off right and it leads to discussion throughout the day with my Loan Officers.”
“Keep up the outstanding work. I mean it with all sincerity when I say this column is one of the most beneficial sales aids I have been privileged with using.”
“I just want to say how much “insight’ you bless me with. I appreciate you!”